Chris0 0 Posted April 16 Share Posted April 16 Hello I have a small problem here. A remote computer, which is probably rarely used, is shown as "OK" in ESET Business Account, with the version ESET Endpoint Security for Windows 11.0.2044.0 and last connection today. A colleague on site has also confirmed this Version of Eset Endpoint Security. But in "Eset Protect" (Eset Cloud Administrator) version 9.1.2 is displayed with a red warning and with last connection December 2022. Serial number, FQDN etc. are correct. How can I update Eset Protect to the correct version again? EBA synchronizes the information correctly. Thanks for help Chris Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,168 Posted April 16 Administrators Share Posted April 16 Please check C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html and trace.log for possible errors. Quote Link to comment Share on other sites More sharing options...
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