Jump to content

ESET Business Account vs. Eset Protect


Recommended Posts


I have a small problem here.
A remote computer, which is probably rarely used, is shown as "OK" in ESET Business Account, with the version
ESET Endpoint Security for Windows 11.0.2044.0 and last connection today.
A colleague on site has also confirmed this Version of Eset Endpoint Security.
But in "Eset Protect" (Eset Cloud Administrator) version 9.1.2 is displayed with a red warning and with last connection December 2022.
Serial number, FQDN etc. are correct.
How can I update Eset Protect to the correct version again? EBA synchronizes the information correctly.

Thanks for help



Link to comment
Share on other sites

  • Administrators

Please check C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html and trace.log for possible errors.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...