Georgi Stoychev 0 Posted April 8 Share Posted April 8 (edited) Hello, Couple of days ago, we changed our ESET Protect On-Prem server certificate, as it was about to expire, and the old certificate was revoked. Today we see that several computers, which were offline when we replaced the certificate, are not connecting to the server. We saw in the logs in "C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs" an error message "Error: Remote server peer certificate is not trusted by this agent. Details: NodVerifyCertificateChain failed: NodVerifyTrustResult: 42, NVT_NotTrusted, X509ChainStatus: 0x4, X509CSF_Revoked, certificate" We have a backup of the old server certificate, but would like to use the new one. Is there some step that we may have missed when we changed the old certificate? We haven't restarted the server after the change. Could that be the issue? Edited April 8 by Georgi Stoychev Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 5,080 Posted April 8 Administrators Share Posted April 8 You wrote that the original server certificate was about to expire. If it has already expired in the mean time, restoring it won't help. Wouldn't it be easier just to re-deploy the management agent on those machines using current certificates? Quote Link to comment Share on other sites More sharing options...
Georgi Stoychev 0 Posted April 8 Author Share Posted April 8 Hi Marcos, The old certificate was about to expire next month. We just restarted the server and we can see that the clients are connecting again. Quote Link to comment Share on other sites More sharing options...
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