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Zscaler + ESET Issue

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Good Morning,

I was wondering if anyone could point me in the right direction.   We've recently setup Zscaler ZPA/ZIA which allows machines to remotely access on-prem resources (such as our ESET Protect server)

The system allows connections to originate from the client to the server, but not the other way around. 

Is ESET Endpoint Security(the agent) not compatible with this type of setup?   

Do ESET protect connections always originate from the server?


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During agent replication the connection is initiated by agent on clients, not by the ESET PROTECT server.

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