Tmod 4 Posted March 26 Share Posted March 26 (edited) Hi All, How do I exclude this or mark as safe in ESSP or get it where the action taken is not blocked? This is Mirekusoft Installation Monitor Edited March 26 by Tmod Quote Link to comment Share on other sites More sharing options...
Tmod 4 Posted March 26 Author Share Posted March 26 The blocking of this file is taking place in the cloud as I can disable "Enable ESET Livegrid reputation system" and everything functions correctly. I have ran a malware and virus scan on this file on virustotal.com and it came back clean. Quote Link to comment Share on other sites More sharing options...
itman 1,659 Posted March 26 Share Posted March 26 (edited) Quote Mspydll.dll is able to manipulate other programs, monitor applications and record keyboard and mouse inputs. Therefore the technical security rating is 62% dangerous. https://www.file.net/process/mspydll.dll.html Since Eset's Browser Privacy & Security feature is alerting about this .dll, I assume its attempting to perform one or more of the above activities against your browser. Edited March 26 by itman Quote Link to comment Share on other sites More sharing options...
Tmod 4 Posted March 26 Author Share Posted March 26 39 minutes ago, itman said: https://www.file.net/process/mspydll.dll.html Since Eset's Browser Privacy & Security feature is alerting about this .dll, I assume its attempting to perform one or more of the above activities against your browser. Correct as it Monitors for the installation of any software, As far as manipulate or log keyboard and mouse I have not seen that from it. After install of a software package you can then see what registry changes or additions were made as well as files changed or added or removed. It basically does what systracer, Revo Uninstaller and may other programs do w/o the need to log each install. It seems being based on reputation that since not many have used it, It will automatically be blocked. Would be nice to have a way of unblocking a file that was tagged by reputation as unsafe. Quote Link to comment Share on other sites More sharing options...
Tmod 4 Posted March 26 Author Share Posted March 26 I would hope that if there was a issue with the file that a scan by Eset would detect it. But both no detections. Quote Link to comment Share on other sites More sharing options...
Tmod 4 Posted March 26 Author Share Posted March 26 Another thing I noticed is that if I select Allow execution immediately in Liveguard proactive protection it still will not allow execution. Thinking that switch does absolutely nothing. Quote Link to comment Share on other sites More sharing options...
Tmod 4 Posted March 28 Author Share Posted March 28 So with the lack of response from Eset I assume it is not possible to exclude this file from the cloud and have it unblock the file? Exclude from submission in Liveguard does absolutely nothing. Quote Link to comment Share on other sites More sharing options...
itman 1,659 Posted March 29 Share Posted March 29 Since you are persistent in your desired use of this app, the only solution I know of is to disable Eset Browser Privacy & Security feature since it is what is alerting about this .dll. Browser Privacy & Security is not an essential security protection. Its primary purpose is to examine browser search results and warn via icon notification about a suspect web site. As far as I am aware of, there is no way to create exceptions to Browser Privacy & Security. Quote Link to comment Share on other sites More sharing options...
ESET Staff Solution constexpr 46 Posted April 2 ESET Staff Solution Share Posted April 2 There are mixed multiple layers and features, to clarify them: ESET Browser Privacy & Security = browser extension with privacy and security features for visited websites and user data/settings Safe Banking & Browsing = protected browser that allows you to run isolated browser instance from desktop shortcut, or protect existing browser when Secure all browsers setting is On Regarding to blocked file, wait 1-2 days for ESSP 17.1 update where you will have a possibility to manually allow blocked file on your own. When you trust your vendor that inject that file to your browser, you will be able to allow it. Of course such action may brings browser unstability, but when something goes wrong, you will know what products are in conflict, how did you do that and how to restore it back. micasayyo 1 Quote Link to comment Share on other sites More sharing options...
Tmod 4 Posted April 5 Author Share Posted April 5 On 4/2/2024 at 6:17 AM, constexpr said: There are mixed multiple layers and features, to clarify them: ESET Browser Privacy & Security = browser extension with privacy and security features for visited websites and user data/settings Safe Banking & Browsing = protected browser that allows you to run isolated browser instance from desktop shortcut, or protect existing browser when Secure all browsers setting is On Regarding to blocked file, wait 1-2 days for ESSP 17.1 update where you will have a possibility to manually allow blocked file on your own. When you trust your vendor that inject that file to your browser, you will be able to allow it. Of course such action may brings browser unstability, but when something goes wrong, you will know what products are in conflict, how did you do that and how to restore it back. Worked like a charm adding the exceptions to the browser protection, Thanks!! Quote Link to comment Share on other sites More sharing options...
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