Tmod

Worked like a charm adding the exceptions to the browser protection, Thanks!!

So with the lack of response from Eset I assume it is not possible to exclude this file from the cloud and have it unblock the file? Exclude from submission in Liveguard does absolutely nothing.

Another thing I noticed is that if I select Allow execution immediately in Liveguard proactive protection it still will not allow execution. Thinking that switch does absolutely nothing.

I would hope that if there was a issue with the file that a scan by Eset would detect it. But both no detections.

Correct as it Monitors for the installation of any software, As far as manipulate or log keyboard and mouse I have not seen that from it. After install of a software package you can then see what registry changes or additions were made as well as files changed or added or removed. It basically does what systracer, Revo Uninstaller and may other programs do w/o the need to log each install. It seems being based on reputation that since not many have used it, It will automatically be blocked. Would be nice to have a way of unblocking a file that was tagged by reputation as unsafe.

The blocking of this file is taking place in the cloud as I can disable "Enable ESET Livegrid reputation system" and everything functions correctly. I have ran a malware and virus scan on this file on virustotal.com and it came back clean.

Hi All, How do I exclude this or mark as safe in ESSP or get it where the action taken is not blocked? This is Mirekusoft Installation Monitor

Eset did say the servers were fine and fully operational in this particular case so while that is a good reference because it shows fully operational does not mean the issue is not on their end.

Wondered the same thing as it started at that time, Win10 latest update. Now it is connected again, Connectivity is like a ping pong ball. Spectrum DNS servers here.

Connected again. And disconnected again

Now it is connected to liveguard again, It is connecting and disconnecting at intervals. Now it is disconnected again. essp_logs.zip

Same here I thought it had corrected after disconnecting VPN and now it is back again.

Day two here as well, Seems more are having issues then not. Also seems odd that all of these ISP's have the same issue at the same time all from different areas. I can verify that when connecting via VPN the issue resolved as well. Will collect the logs and at

Any ideas what is going on with the failure to connect to the liveguard servers? have the same issue on multiple systems.

I had high hopes but Eset keeps messing up the new releases. Just waiting for my time to runout and then find something else. Some nice ideas just poor implementation.