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Eset Server Security + offline license with FW support


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Good morning,

we have still troubles to "activate" FW feature in Eset Server Security -11.0.12008.0 in offline environment. We can "generate new offline license", there are 2 options for Eset Server Security. But we are unable to activate this product. We checked lf files (working offline LF without FW featureand new LF with FW feature), and there are differences : those files are for different products - working one is for Product Code - 211 (Eset SErver Security for Microsoft Windows Server) , other one Product Code - 318 (Eset Server Security). How we can download installer for product  CODE=318??? Not available online, viac eba portal. Please can you fixed this.... Otherwise there is no possibility to use FW feature, even we have Enterprise License... Thank you in advance.

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The license for ESET Server Security with a firewall has code 318. Make sure that you generate an offline file for this product and use it. We plan to change the name of this product in EBA to distinguish it from the other product.

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There's just one installer for ESET Server Security v11. Whether it has the firewall or not depends on the offline license file.

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So why is not working. I can not activate product with offline license where the product code is 318. This is what we get...

 

Snmka.PNG.bbe1ecdf8ce875d1b7e6a7291ffe0b99.PNG

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Ok, I've learned that activation with an offline license file doesn't work with the current version of ESET Server Security v11. It will be fixed in the next service release.

However, it is possible to generate an offline LF for product 211 (without the firewall) and use v11 without the firewall until the next service release becomes available.

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Marcos, thank you. That was my point - offline license with FS and current release do not match. LF for product 211  works. We will wait for next service release. 

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