Can't open ESET Endpoint Antivirus after installing

[wisnu 0]

Hello,
I have problem opening EEA after installation.

/var/log/syslog

Quote

Mar  8 10:12:42 user systemd[1]: Starting ESET Endpoint Antivirus...
Mar  8 10:12:43 user check_start.sh[248051]: warning: the compiler differs from the one used to build the kernel
Mar  8 10:12:43 user check_start.sh[248051]:   The kernel was built by: x86_64-linux-gnu-gcc-12 (Ubuntu 12.3.0-1ubuntu1~22.04) 12.3.0
Mar  8 10:12:43 user check_start.sh[248051]:   You are using:           gcc-12 (Ubuntu 12.3.0-1ubuntu1~22.04) 12.3.0
Mar  8 10:12:44 user check_start.sh[248086]: /var/opt/eset/eea/eventd/eset_rtp/ertp_event.c: In function ‘ertp_event_generic_has_same_info’:
Mar  8 10:12:44 user check_start.sh[248086]: /var/opt/eset/eea/eventd/eset_rtp/ertp_event.c:573:64: error: ‘const struct inode’ has no member named ‘i_ctime’; did you mean ‘i_atime’?
Mar  8 10:12:44 user check_start.sh[248086]:   573 |                   ertp_timespec_equal(event->ctime, inode_ptr->i_ctime) &&
Mar  8 10:12:44 user check_start.sh[248086]:       |                                                                ^~~~~~~
Mar  8 10:12:44 user check_start.sh[248086]:       |                                                                i_atime
Mar  8 10:12:44 user check_start.sh[248057]: make[4]: *** [scripts/Makefile.build:243: /var/opt/eset/eea/eventd/eset_rtp/ertp_event.o] Error 1
Mar  8 10:12:44 user check_start.sh[248055]: make[3]: *** [scripts/Makefile.build:480: /var/opt/eset/eea/eventd/eset_rtp] Error 2
Mar  8 10:12:44 user check_start.sh[247826]: make[2]: *** [/usr/src/linux-headers-6.6.10-76060610-generic/Makefile:1919: /var/opt/eset/eea/eventd] Error 2
Mar  8 10:12:44 user check_start.sh[247825]: make[1]: *** [Makefile:234: __sub-make] Error 2
Mar  8 10:12:44 user check_start.sh[247822]: make: *** [Makefile:35: modules] Error 2
Mar  8 10:12:44 user systemd[1]: eea.service: Control process exited, code=exited, status=2/INVALIDARGUMENT
Mar  8 10:12:44 user systemd[1]: eea.service: Failed with result 'exit-code'.
Mar  8 10:12:44 user systemd[1]: Failed to start ESET Endpoint Antivirus.
Mar  8 10:12:44 user systemd[1]: eea.service: Consumed 2.198s CPU time.

 

I'm using PopOS 22.04 LTS

[kurco 19]

Hi wisnu,

PopOs 22.04 isn't officially supported, but this post could help you to get it working (focus on step 5)

Regards,
Kurco

Edited March 8 by kurco