Microbe 6 Posted February 19 Share Posted February 19 Hello ESET Team, We would like to ask if how to resolve this issue 1. We've tried to install ESET Server security to 1 windows server 2012 r2 server but we are unable to install see the attached filed 2. We also tried to download ESET Server security Standalone, but it didn't work Though i already informed our client to try to use Uninstaller tool, once the uninstallation is successful, we needs to install the stand alone eset server security He just wants to ask us if, aside from the uninstaller tool, there is any procedure or action that we need to take without using the uninstaller tool and installing ESET Server security on the affected device. KELEBER.zip Link to comment Share on other sites More sharing options...
Administrators Marcos 5,189 Posted February 19 Administrators Share Posted February 19 If ESET was installed on the server in the past, make sure that the folder "C:\ProgramData\ESET\ESET Security" doesn't exist prior to running the installer. Link to comment Share on other sites More sharing options...
Microbe 6 Posted February 19 Author Share Posted February 19 Ah, okay, it exists when we are trying to install ESET Server Security, so we need to use the uninstaller tool, right? Cheers, Gil Link to comment Share on other sites More sharing options...
Administrators Marcos 5,189 Posted February 19 Administrators Share Posted February 19 Not necessarily, just manually delete the folder "C:\ProgramData\ESET\ESET Security". Link to comment Share on other sites More sharing options...
Microbe 6 Posted February 20 Author Share Posted February 20 Thank you i will inform him Cheers, Gil Link to comment Share on other sites More sharing options...
Microbe 6 Posted February 27 Author Share Posted February 27 problem has been resolved Uninstaller tool worked Cheers, Gil Link to comment Share on other sites More sharing options...
.thumb.jpg.d0dae4df7d520793aba4b217c88691a6.jpg)
Recommended Posts