alepetpan 0 Posted February 15 Share Posted February 15 Dear ESET Community, I've been encountering a perplexing issue with the ESET Inspect web console recently. Despite successfully logging in and working on the console, I find myself unexpectedly logged out after a period of time. Additionally, I'm prompted with an authorization warning. Also after logging in again I am getting the same authorization warning. Has anyone else experienced a similar issue with the ESET Inspect web console? If so, could you kindly share any insights or solutions you've discovered? Your assistance is greatly appreciated. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,168 Posted February 15 Administrators Share Posted February 15 Please raise a support ticket for help with troubleshooting the issue. Link to comment Share on other sites More sharing options...
EjEm 0 Posted February 15 Share Posted February 15 Same for me but only on Safari, Firefox is OK Link to comment Share on other sites More sharing options...
alepetpan 0 Posted February 16 Author Share Posted February 16 This problem persist on every browser that I used. Firefox, safari, brave Link to comment Share on other sites More sharing options...
thae 11 Posted February 27 Share Posted February 27 Can it be that the password of the EI_SERVER has expired? I don't know if I had the same error, but the problems you described with being randomly logged out was the same for me some time ago. I fixed it by firstly giving the EI_SERVER user a new password and then reran the installation script of ESET Inspect where you have to enter the user under which it should run and the password. Make sure to put in "ei_server" in small letters, even though the name's all in capitals. That was a problem for me at least. Link to comment Share on other sites More sharing options...
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