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ESET Inspect Web Console Logging Out and Authorization Warning

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Dear ESET Community,

I've been encountering a perplexing issue with the ESET Inspect web console recently. Despite successfully logging in and working on the console, I find myself unexpectedly logged out after a period of time. Additionally, I'm prompted with an authorization warning. Also after logging in again I am getting the same authorization warning.

Has anyone else experienced a similar issue with the ESET Inspect web console? If so, could you kindly share any insights or solutions you've discovered?

Your assistance is greatly appreciated.

Screenshot 2024-02-15 at 16.57.53.png

Screenshot 2024-02-15 at 16.58.13.png

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  • 2 weeks later...

Can it be that the password of the EI_SERVER has expired?
I don't know if I had the same error, but the problems you described with being randomly logged out was the same for me some time ago.

I fixed it by firstly giving the EI_SERVER user a new password and then reran the installation script of ESET Inspect where you have to enter the user under which it should run and the password. Make sure to put in "ei_server" in small letters, even though the name's all in capitals. That was a problem for me at least.

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