Ming Chou 0 Posted December 18, 2023 Share Posted December 18, 2023 Hi, i am currently trying to setup device control that blocks all USB's except ones that we whitelist according to their serialnumber and vendor ID. Now i have created 2 policies and have tried playing with the policy hierarchy. This is the all USB block policy: This is the settings i have set. The following is a test i ran to see if the exception i create will go through the block policy. I have first made sure the block works, i also have an report what PC's has tried using an USB but has been blocked. according to that report i have taken the vendor, model and serial. The reasoning to instead choosing "allow" i have chosen "warn" is to make sure our users are consciously clicking on allow. When i apply the second exception policy, for some reason it gets confused and starts letting through all USB's and ignores both policies. Am i doing something wrong? i have also tried combining both in 1 policy. but it will just block everything. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted December 18, 2023 Administrators Share Posted December 18, 2023 Did you manage to resolve the issue? Link to comment Share on other sites More sharing options...
Ming Chou 0 Posted December 19, 2023 Author Share Posted December 19, 2023 I have read through more ESET Online help guides and have made it work. thank you Link to comment Share on other sites More sharing options...
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