rugk 397 Posted January 3, 2015 Share Posted January 3, 2015 (edited) The files have currently "unknown" status in cloud.Okay, so it's a bug in the ESET client software and in fact they have the correct state in ESET LiveGrid.But... as they were already recognized as a malware by the scanner it would be better if they would have the "red state", but "unknown" is already a much "better" category for malious files than the green icon. Edited January 3, 2015 by rugk Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted January 7, 2015 Administrators Share Posted January 7, 2015 We'll fix this via a module update soon. The problem manifests only with new files seen by very few users. Link to comment Share on other sites More sharing options...
SweX 871 Posted January 7, 2015 Share Posted January 7, 2015 (edited) We'll fix this via a module update soon. The problem manifests only with new files seen by very few users. Oh that was quick, chop-chop at ESET! Thanks for the update Marcos. P.S Which module ? Edited January 7, 2015 by SweX Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 5,074 Posted January 7, 2015 Administrators Solution Share Posted January 7, 2015 P.S Which module ? Antivirus and antispyware protection module, probably version 1448 Link to comment Share on other sites More sharing options...
rugk 397 Posted January 7, 2015 Share Posted January 7, 2015 Great! Very fast reaction! Link to comment Share on other sites More sharing options...
SweX 871 Posted January 13, 2015 Share Posted January 13, 2015 (edited) P.S Which module ? Antivirus and antispyware protection module, probably version 1448 1448 has been released today. Edited January 13, 2015 by SweX Link to comment Share on other sites More sharing options...
Most Valued Members planet 232 Posted January 23, 2015 Most Valued Members Share Posted January 23, 2015 (edited) Antivirus and antispyware protection module, probably version 1448 1448 has been released today. Module 1449 was released recently for ESET Cyber Security & ESET Cyber Security Pro, replacing version 1447 (version 1448 was skipped). Issue no longer occurring, thank you for the fix. Edited January 23, 2015 by planet Link to comment Share on other sites More sharing options...
SweX 871 Posted January 23, 2015 Share Posted January 23, 2015 Antivirus and antispyware protection module, probably version 1448 1448 has been released today. Module 1449 was released recently for ESET Cyber Security & ESET Cyber Security Pro, replacing version 1447 (version 1448 was skipped). Issue no longer occurring, thank you for the fix. Yep, I guess 1448 was available only for a few days...as I am now at 1449 as well it was released on the 16'th -> Antivirus and antispyware scanner module: 1449 (20150116) Link to comment Share on other sites More sharing options...
rugk 397 Posted January 23, 2015 Share Posted January 23, 2015 Great! So the TS can mark this post as solved now. Link to comment Share on other sites More sharing options...
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