Tim_01 0 Posted November 15, 2023 Author Share Posted November 15, 2023 (edited) 4 minutes ago, Marcos said: If you choose to uninstall v17, it's possible to export the configuration also on non-ACS systems: EIS v16 can be downloaded from https://download.eset.com/com/eset/apps/home/eis/windows/v15/latest/eis_nt64.exe. I have exported settings when i am uninstalling version, i have downloaded from your link it shows product version 15.2.17.0? download and see. I need latest version of 16 please?? Edited November 15, 2023 by Tim_01 Link to comment Share on other sites More sharing options...
Tim_01 0 Posted November 15, 2023 Author Share Posted November 15, 2023 4 minutes ago, zathras said: *Deleted - Link won't work Thank you for trying to helping me.. Link to comment Share on other sites More sharing options...
Tim_01 0 Posted November 15, 2023 Author Share Posted November 15, 2023 can i have Version 16.2.15?? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,107 Posted November 15, 2023 Administrators Share Posted November 15, 2023 The installer downloaded from my link shows: Link to comment Share on other sites More sharing options...
Tim_01 0 Posted November 15, 2023 Author Share Posted November 15, 2023 3 minutes ago, Marcos said: The installer downloaded from my link shows: First time when i downloaded, it showed otherwise ( 15.2.17.0) i am downloading again. Link to comment Share on other sites More sharing options...
Tim_01 0 Posted November 15, 2023 Author Share Posted November 15, 2023 it is still downloading slowly 50kbs - 60kbs (no issue with my internet connection), in the mean time ESET Staff should look into this https://support.eset.com/en/kb2885-download-and-install-eset-offline-or-install-older-versions-of-eset-products?ref=esf as i have stated previously version 16 is wrong. Link to comment Share on other sites More sharing options...
itman 1,676 Posted November 15, 2023 Share Posted November 15, 2023 8 minutes ago, Tim_01 said: as i have stated previously version 16 is wrong. Open this link: https://support.eset.com/en/kb2885-download-and-install-eset-offline-or-install-older-versions-of-eset-products?ref=esf . Scroll down in the web page to the section named, "Earlier versions of ESET Windows home products." Select ver. 16 there for the Eset product you have installed. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,107 Posted November 15, 2023 Administrators Share Posted November 15, 2023 2 hours ago, zathras said: At least for Eset Anti-Virus it was offered thru automatic updates. I would not have manually updated otherwise. Couldn't it be that you updated from the pre-release update channel? You can find out quickly by checking the version of the installed engine. If it ends with "P", you have pre-release updates. Link to comment Share on other sites More sharing options...
Tim_01 0 Posted November 15, 2023 Author Share Posted November 15, 2023 5 minutes ago, itman said: Open this link: https://support.eset.com/en/kb2885-download-and-install-eset-offline-or-install-older-versions-of-eset-products?ref=esf . Scroll down in the web page to the section named, "Earlier versions of ESET Windows home products." Select ver. 16 there for the Eset product you have installed. I have done couple of times please download Eset Internet Security 16. after downloading see properties of the file. no luck Link to comment Share on other sites More sharing options...
Administrators Marcos 5,107 Posted November 15, 2023 Administrators Share Posted November 15, 2023 In order to download v16, use the link https://download.eset.com/com/eset/apps/home/eis/windows/v16/latest/eis_nt64.exe, not the one from the KB. Link to comment Share on other sites More sharing options...
Tim_01 0 Posted November 15, 2023 Author Share Posted November 15, 2023 33 minutes ago, Marcos said: The installer downloaded from my link shows: again no luck from my side, can double check, see the file size also.68.1 mb. i am in a stressful situation now. Link to comment Share on other sites More sharing options...
itman 1,676 Posted November 15, 2023 Share Posted November 15, 2023 (edited) 14 minutes ago, Tim_01 said: I have done couple of times please download Eset Internet Security 16. after downloading see properties of the file. no luck You are indeed correct. The web site is downloading ver. 17.0.15; Looks like Eset can't do anything right lately. Problem might be the download is coming from the Eset International web site which doesn't seem right. Edited November 15, 2023 by itman Link to comment Share on other sites More sharing options...
Administrators Marcos 5,107 Posted November 15, 2023 Administrators Share Posted November 15, 2023 I previously posted: In order to download v16, use the link https://download.eset.com/com/eset/apps/home/eis/windows/v16/latest/eis_nt64.exe, not the one from the KB. Link to comment Share on other sites More sharing options...
itman 1,676 Posted November 15, 2023 Share Posted November 15, 2023 3 minutes ago, Marcos said: In order to download v16, use the link https://download.eset.com/com/eset/apps/home/eis/windows/v16/latest/eis_nt64.exe, not the one from the KB. Yes, this is indeed ver. 16.2.15. Link to comment Share on other sites More sharing options...
Tim_01 0 Posted November 15, 2023 Author Share Posted November 15, 2023 8 minutes ago, Marcos said: In order to download v16, use the link https://download.eset.com/com/eset/apps/home/eis/windows/v16/latest/eis_nt64.exe, not the one from the KB. NOW IT IS WORKING, INSTALLATION IN PROGRESS . AS I HAVE PREVIOUSLY MENTIONED DO I NEED DISABLE APPLICATION UPDATE, BECAUSE I AM SCARED IT WILL AGAIN UPDATED TO VERSION 17? I KNOW THAT WITHOUT ACS SUPPORT I CAN'T UPDATE TO VERSION 17, NO ISSUE I CAN STAY WITH VERSION 16 UNTIL END OF THE SUPPORT. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,107 Posted November 15, 2023 Administrators Share Posted November 15, 2023 Upgrade to v17 will not be offered for non-ACS systems as of now. Automatic update has been disabled on the regular update channel, it's enabled only on the pre-release channel. Currently only manual upgrade works when updating from the regular update channel. I would like to remind that installing ACS support is crucial. Without it, it won't be possible to install any version of ESET products on systems without ACS support after December 7. Link to comment Share on other sites More sharing options...
itman 1,676 Posted November 15, 2023 Share Posted November 15, 2023 1 minute ago, Marcos said: Automatic update has been disabled on the regular update channel 👍 What about forced in-product upgrade option? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,107 Posted November 15, 2023 Administrators Share Posted November 15, 2023 Just now, itman said: 👍 What about forced in-product upgrade option? Forced upgrade by pressing "Check for updates" will upgrade the product to v17. Automatic upgrade is not enabled yet, however. Link to comment Share on other sites More sharing options...
Tim_01 0 Posted November 15, 2023 Author Share Posted November 15, 2023 1 minute ago, Marcos said: Upgrade to v17 will not be offered for non-ACS systems as of now. Automatic update had been disabled on the regular update channel, it's enabled only on the pre-release channel. Yes i have understand, as you stated as of now, i am asking do i need to disable application update for more safety for future? Link to comment Share on other sites More sharing options...
itman 1,676 Posted November 15, 2023 Share Posted November 15, 2023 1 minute ago, Marcos said: Forced upgrade by pressing "Check for updates" will upgrade the product to v17. Plan on not getting much sleep for awhile. Link to comment Share on other sites More sharing options...
Skier 7 Posted November 15, 2023 Share Posted November 15, 2023 Manually selecting 'Check for Updates' doesn't offer me v17. In the UK with Windows 11 23H2. I cant say i'm that desperate to update. Link to comment Share on other sites More sharing options...
Tim_01 0 Posted November 15, 2023 Author Share Posted November 15, 2023 @itman initial scan is running, i have a question best way to import the settings after a restart or is it ok to do with initial scan running (do i need to have internet connection when importing the settings?) Link to comment Share on other sites More sharing options...
Administrators Marcos 5,107 Posted November 15, 2023 Administrators Share Posted November 15, 2023 6 minutes ago, Skier said: Manually selecting 'Check for Updates' doesn't offer me v17. In the UK with Windows 11 23H2. I cant say i'm that desperate to update. I stand correct, as I've heard from a colleague manual update is currently disabled on the regular update channel until we get confirmation that the issue with subscription verification notification has been resolved. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,107 Posted November 15, 2023 Administrators Share Posted November 15, 2023 7 minutes ago, Tim_01 said: @itman initial scan is running, i have a question best way to import the settings after a restart or is it ok to do with initial scan running (do i need to have internet connection when importing the settings?) It doesn't matter when you import the configuration and whether the machine is connected to the Internet at the moment or not. Link to comment Share on other sites More sharing options...
Tim_01 0 Posted November 15, 2023 Author Share Posted November 15, 2023 32 minutes ago, Tim_01 said: Yes i have understand, as you stated as of now, i am asking do i need to disable application update for more safety for future? @Marcos please answer? Link to comment Share on other sites More sharing options...
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