SCVHost 0 Posted November 7 Share Posted November 7 Hallo Folks I use ESET Protect Cloud and a have problem which is "i can print but cannot scan via network". even though I have configured allow access to shared files and printer on remote computers. How to fix the case ?\ Thank you Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted November 7 Administrators Share Posted November 7 First of all I'd recommend to check if your local network is marked as trusted (1). If it is and pausing the firewall actually resolves the issue, click "Resolve blocked communication" (2) to get a list of recently blocked network communications and unblock it there (a fw rule will be created): Quote Link to comment Share on other sites More sharing options...
SCVHost 0 Posted November 8 Author Share Posted November 8 However, when I create a configuration in the Trusted zone, it cannot be saved and is always like that. Even I changed network, deleted cache, changed browser, it's the same. How to fix it? Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted November 8 Administrators Share Posted November 8 Unfortunately this is a bug that was reported here: https://forum.eset.com/topic/38603-bug-in-editing-ipset-policy-console-will-say-something-went-wrong and we're working on a fix. In the mean time, you could try changing zones locally in the Endpoint setup to see if it resolves your issue. Quote Link to comment Share on other sites More sharing options...
SCVHost 0 Posted November 8 Author Share Posted November 8 Dear @Marcos Please, Fix the bug immediately Thank you And i have issue again about cannot complete export Rules ESET for windows, but rules linux and mac, can it. Quote Link to comment Share on other sites More sharing options...
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