SCVHost 0 Posted November 7, 2023 Share Posted November 7, 2023 Hallo Folks I use ESET Protect Cloud and a have problem which is "i can print but cannot scan via network". even though I have configured allow access to shared files and printer on remote computers. How to fix the case ?\ Thank you Link to comment Share on other sites More sharing options...
Administrators Marcos 5,090 Posted November 7, 2023 Administrators Share Posted November 7, 2023 First of all I'd recommend to check if your local network is marked as trusted (1). If it is and pausing the firewall actually resolves the issue, click "Resolve blocked communication" (2) to get a list of recently blocked network communications and unblock it there (a fw rule will be created): Link to comment Share on other sites More sharing options...
SCVHost 0 Posted November 8, 2023 Author Share Posted November 8, 2023 However, when I create a configuration in the Trusted zone, it cannot be saved and is always like that. Even I changed network, deleted cache, changed browser, it's the same. How to fix it? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,090 Posted November 8, 2023 Administrators Share Posted November 8, 2023 Unfortunately this is a bug that was reported here: https://forum.eset.com/topic/38603-bug-in-editing-ipset-policy-console-will-say-something-went-wrong and we're working on a fix. In the mean time, you could try changing zones locally in the Endpoint setup to see if it resolves your issue. Link to comment Share on other sites More sharing options...
SCVHost 0 Posted November 8, 2023 Author Share Posted November 8, 2023 Dear @Marcos Please, Fix the bug immediately Thank you And i have issue again about cannot complete export Rules ESET for windows, but rules linux and mac, can it. Link to comment Share on other sites More sharing options...
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