i can print but cannot scan via network

[SCVHost 0]

Hallo Folks

I use ESET Protect Cloud and a have problem which is "i can print but cannot scan via network". even though I have configured allow access to shared files and printer on remote computers. How to fix the case ?\

Thank you

[Marcos 5,451]

First of all I'd recommend to check if your local network is marked as trusted (1). If it is and pausing the firewall actually resolves the issue, click "Resolve blocked communication" (2) to get a list of recently blocked network communications and unblock it there (a fw rule will be created):

[SCVHost 0]

However, when I create a configuration in the Trusted zone, it cannot be saved and is always like that. Even I changed network, deleted cache, changed browser, it's the same. How to fix it?

[Marcos 5,451]

Unfortunately this is a bug that was reported here: https://forum.eset.com/topic/38603-bug-in-editing-ipset-policy-console-will-say-something-went-wrong and we're working on a fix.

In the mean time, you could try changing zones locally in the Endpoint setup to see if it resolves your issue.

[SCVHost 0]

Dear @Marcos
Please, Fix the bug immediately
Thank you

And i have issue again about cannot complete export Rules ESET for windows, but rules linux and mac, can it.