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About Diagnostics logs on Eset server


eornate

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Hi everyone,

I had the issue with Get logs Diagnostic on my server.

On endpoint have logs :

image.thumb.png.64c00884cba6ea2b091458a0a57a015c.png

image.thumb.png.90c34064a9898831bca474713e6338c0.png

On Eset server 

image.thumb.png.4890f48e04e5af0dc1999d0be1a479f8.png

image.thumb.png.6db65a69851f9b1d6d0191e87ad751c2.png

So on the server just collect log less than on endpoint or can not get log (HIPS) 

How to can i get all log diagnostic on endpoint ?

And one more question : how many days the eset server will collect logs  on endpoint ? or just get log begin from time TURN ON the diagnostic log ?

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From the screenshots it is not clear if the rules were actually created with diagnostic logging severity. Were they? Could you post a screenshot of some of the rules?

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5 hours ago, Marcos said:

From the screenshots it is not clear if the rules were actually created with diagnostic logging severity. Were they? Could you post a screenshot of some of the rules?

Hi Marcos,

I mean that the log Diagnostics on server just collect on client from time when turn on Diagnostic by eset server , on the photo of Device control logs, server collect log  from  14:28:00 and the time i Turn on Diagnostic about 14:14 .I just need to confirm that information.

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