Trojan Detection?

[sky7 19]

I reported and submitted url + file to samples@eset.com 3 days ago
ESS 7.0.317.4 (vsd: 10915) still doesn't detect this malware.

I have had a similar experience. After I post here ESET detects submitted malware finally.
I'm not happy with this.
I also submitted this malware file one of 15 and they reply to me in 3 hours.
Of course they detect this malware.

https://www.virustotal.com/en/file/6673a85b89687ae2edda760bf201b0e9835d180da52095d4d1bfec900658b515/analysis/
 

[Marcos 4,714]

1, We don't have any file with the given MD5 in our ticketing system.2

2, The file is corrupted and therefore isn't subject to detection.

[sky7 19]

I sent a file and url info twice but you don't have any file with the given MD5 in you system?
It's really strange.

[Veremo 6]

My observation - when you send really malicious file your submission is resolved quickly, when you send not malicious/corrupted/useless file - it gets low priority and you often get no answer.