jon3s115 0 Posted October 18, 2023 Share Posted October 18, 2023 Just now, for about 2 minutes ESET Services was running at 100% CPU usage and damn near crashed my PC with how absolutely slow it began to run with the apps I had open at the time. What the heck was it and how I can get this app to NEVER do that again??? I've had this security program installed for YEARS and this is the first it's done this. I even tried stopping the process in Task Manager and it told me "Access Denied" even though the PC account is Administrator? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,085 Posted October 18, 2023 Administrators Share Posted October 18, 2023 Please provide logs collected with ESET Log Collector for a start. Link to comment Share on other sites More sharing options...
itman 1,667 Posted October 18, 2023 Share Posted October 18, 2023 11 hours ago, jon3s115 said: Just now, for about 2 minutes ESET Services was running at 100% CPU What occurred just prior to this activity? Was a Win OS or Office update running? Link to comment Share on other sites More sharing options...
jon3s115 0 Posted October 19, 2023 Author Share Posted October 19, 2023 Not sure, no updates were being done or anything... in fact I was in a Discord call when suddenly the whole system went slow. Pulled up Task Manager and saw it was 100% CPU and was not able to be terminated despite my account being the sole account on my PC. Link to comment Share on other sites More sharing options...
jon3s115 0 Posted October 19, 2023 Author Share Posted October 19, 2023 13 hours ago, Marcos said: Please provide logs collected with ESET Log Collector for a start. This is what I pulled from the collector essp_logs.zip Link to comment Share on other sites More sharing options...
Administrators Marcos 5,085 Posted October 19, 2023 Administrators Share Posted October 19, 2023 You have logging enabled for the default (internal) firewall rule Block incoming SSDP (UPNP) requests for svchost.exe: If you toggle display of the default rules, you will be able to disable logging. Afterwards delete "C:\ProgramData\ESET\ESET Security\logs\epfwlog.dat" in safe mode. Link to comment Share on other sites More sharing options...
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