Nagrianitis 0 Posted October 2 Share Posted October 2 Hello everyone, I have been troubled from some time with recovering information about a quarantined email . I have stopped using ESET to manage my email server, as I have migrated to cloud. I needed to go back to a quarantined an email sent at 7th of April 2023 from us to outbound targets, to further investigate the reason the email wasn't sent. So I restored the hard disks containing the ESET (Security and Mail Quarantine folders) from a previous backup and can see a folder with a .nqf file inside having modified date the date and time of the email I'm looking for. Now, I don't want to restore that email (as I already have it in the mailbox of the user that sent it), I just need the email's information (sent from/to subject and the reason it was quarantined) . I have tried some solutions that I found online, such as placing the file in a certain ESET folder and then going to Quarantine from the gui but nothing appears there. So, is there a way to draw information from that nqf file by using a third party software or having ESET to open it to provide some insight? Thanks in advance, Nick Quote Link to comment Share on other sites More sharing options...
Administrators Marcos 4,935 Posted October 2 Administrators Share Posted October 2 You'd also need the appropriate *.ndf file with metadata. You can drop me a private message with the nqf file attached and I will restore the original file for you. Quote Link to comment Share on other sites More sharing options...
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