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Posted

Hello. I am having an issue receiving email from bahamas.gov.bs because rbpf.bs is on the blacklist. The bahamas.gov.bs domain is not blacklisted on mxtoolbox. Can you Assist?

Posted
17 minutes ago, ICTimpacs said:

because rbpf.bs is on the blacklist

I can't access this domain in a browser.

Posted

Thanks! In checking the systems the two domains to not share infrastructure other than the same top level domain. Is there any way to resolve considering the bahamas.gov.bs shows healthy results on mxtoolbox?

Posted
24 minutes ago, ICTimpacs said:

The bahamas.gov.bs domain is not blacklisted on mxtoolbox.

No problem with access to that domain on my Eset installation;

Eset_Bahamas.thumb.png.d6543e18bd86cd527a17709ef88b0457.png

Posted
1 minute ago, ICTimpacs said:

In checking the systems the two domains to not share infrastructure other than the same top level domain.

Sound to me like a backbone DNS server issue to me. Can't help on that one.

Posted (edited)

Below are the results of tracert to rbpf.bs from my device. Connection is being made;

Eset_tracert.thumb.png.6c3c222db742900c2cfad2182e31a9d5.png

However the above shows that rbpf.bs domain, also confirmed by Robex output below, has nothing to do with the Bahama government;

Eset_Robtex.thumb.png.cdb4f55048bc71328969992b7bf2b876.png

Note that the results show rbpf.gov.bb domain. Perhaps that is the one you should be using?

Edited by itman
Posted

In this case the only recipients I am concerned about are those sending from the bahamas.gov.bs. I do not interact with the rbpf.bs domain.

If they are unrelated other that the top level domain, I was hoping there was some way to differentiate them.

Posted

Is rbpf.bs your ISP and you receive e-mail from them?

  • Administrators
Posted

Bahamas.gov.bs is not blacklisted by ESET. Please drop me private message with a test email that is incorrectly evaluated by ESET as spam.

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