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Cannot access the web interface


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i tried reinstalling/upgrading my ESET encryption server and received an error. Now i cannot access the web interface.

HTTP ERROR 404 after Upgrade 6.5 to 7

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  • Marcos changed the title to Cannot access the web interface
  • ESET Staff

Hi @TMD,

Please submit a ticket with all relevant information here please: https://www.eset.com/gh/about/contact/

Whilst submitting the ticket, could you attach these logs, as they will acquire some of the EEE Server logs that will assist in resolving this issue: https://support.eset.com/en/kb7123-eset-encryption-diagnostics-tool

Thank you,


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