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Posted

The Netflix help center is being blocked by ESET as a potential phishing site. I have submitted a report that it is likely a false positive ... but this is pretty big false positive. @Marcos would you be able to escalate?

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Posted

I was able to open the website in a browser alright and it doesn't seem it has ever been blocked. Please provide logs collected with ESET Log Collector.

Posted (edited)
1 hour ago, howardagoldberg said:

The Netflix help center is being blocked by ESET as a potential phishing site.

Verify that the URL you're arriving at is https://help.netflix.com/en/ . Your browser might be redirecting you to a phished web site.

Eset_Netflix.thumb.png.c1695e32fbcc20d15be0baaf9cb9b545.png

Edited by itman
Posted

I just tried again and it's working now (I made no changes at my end). So, thinking it was a glitch (or perhaps the report I submitted before posting here was acted on quickly.

There would be no reason why my browser would redirect me to a phishing site. I'm using Google DNS at the router level, and have not noted any other issues with any other websites. The site I was landing on is/was https://help.netflix.com/en/

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