Issue with deploying ESET Protect to Endpoint

[galavichid 1]

Hi,

My setup is like that:

Main ESET Server (10.8.8.8)

ESET Bridge (10.8.8.9)

(Server and Bridge communicating over VPN)

Workstation in same local network as ESET Bridge

I have installed the bridge, and the Management Agent, I can see it in the portal, but when I am trying to deploy via the portal ESET Protect, I get an error.

I have check the trace.log:

Error: CSystemConnectorModule [Thread 1d8c]: Software installation failed: GetFile: Failed to process HTTP request (error code: 20032, url: 'hxxp://repository.eset.com/v1//com/eset/apps/business/eea/windows/metadata3')
All the setting are right as far as I have checked, and its wired that its still trying to connect to the ESET REOP over the internet.

Any suggestions?

 

Thanks

[galavichid 1]

Found he issue, the Bridge server couldn't resolve the ESET address.

I have changed the DNS order, google first, and the problem solved.