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On ESET Cloud office security adding a new tenant for a customer with ESET Protect Cloud fails.


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Following the ESET Cloud office security wizard From Settings > Add tenant fails with the following error:

Processing of the request failed. Please try again or refresh the site and if the problem persists, contact our support. Correlation ID: 6dc4920c-30a5-42e3-bff4-79b3550f8b0d

The M365 tenant is more than 2 years old and has Azure Security defaults enabled.

Every time I try it, I first remove the ESET Cloud office security from the Azure Enterprise applications, but this error keeps coming up.

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Please raise a support ticket for further investigation of the issue.

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