Jump to content

Recommended Posts

sysinspector crashes (simply shutsdown without any error message) right after I select to save the log.

 

 

Screenshot 2023-05-21 055131.jpg

Link to comment
Share on other sites

this doesn't make sense.....

I select HELP - CHECK FOR UPDATES and the result incorrect.

 

 

Screenshot 2023-05-21 060435.jpg

Link to comment
Share on other sites

more details about the crash,

 

Version=1
EventType=APPCRASH
EventTime=133291391863957341
ReportType=2
Consent=1
UploadTime=133291393652739780
ReportStatus=268435556
ReportIdentifier=7ac3aba4-a0c0-49f7-ba63-81ebea27f2c3
IntegratorReportIdentifier=d60ecd55-0991-4fc9-a617-3223783ea7c1
Wow64Host=34404
NsAppName=SysInspector.exe
OriginalFilename=SysInspector.exe
AppSessionGuid=0000182c-0003-00af-080c-6803c98bd901
TargetAppId=W:0006455e0aee86a3e4bbb07481afae21812500000904!00007488f19d5670f2540b10d6bcd0e2a36256a86f62!SysInspector.exe
TargetAppVer=2020//06//11:06:46:18!73034b!SysInspector.exe
BootId=4294967295
ServiceSplit=2449199000
TargetAsId=25186
UserImpactVector=808452912
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=b6f0fce97c3340a2419a0b4fa96e95db
Response.BucketTable=4
Response.LegacyBucketId=1268338681831134683
Response.type=4

Screenshot 2023-05-21 064944.jpg

Link to comment
Share on other sites

1 hour ago, Marcos said:

Please provide an application dump from the crash.

where do I collect the application dump?

I have the esetlogcollector.

 

thanks.

Link to comment
Share on other sites

Posted (edited)
3 hours ago, mito88 said:

sysinspector crashes (simply shutsdown without any error message) right after I select to save the log.

 

You will have to elaborate your statement about saving a SysInspector log file. Refer to the below screen shot.

First, SysInpector log files are auto retained by your Eset installation. If you wish to save a SysInspector log file external to your Eset installation, you export it to a local Win directory of your choosing. Obviously, admin privileges are required to do so.

Eset_SysInpect.thumb.png.f92e8c5f57a66af2f5fdec26ce50f02d.png

Edited by itman
Link to comment
Share on other sites

On 5/21/2023 at 9:28 AM, itman said:

You will have to elaborate your statement about saving a SysInspector log file. Refer to the below screen shot.

First, SysInpector log files are auto retained by your Eset installation. If you wish to save a SysInspector log file external to your Eset installation, you export it to a local Win directory of your choosing. Obviously, admin privileges are required to do so.

 

in the attached video you'll see the moment sysinspector crashes.  

"save log", then the "save as" dialog appears and, after a few seconds, the app vanishes in thin air.

 

I will check the export option you suggested.

 

thank you.

Edited by mito88
Link to comment
Share on other sites

  • ESET Staff

Thanks for info and video, it seems to SysInspector standalone version 1.4.2.0. We're working on new version of SysInspector, that will be available soon. Until then please try latest version 1.4.5.0, that works for me.

 

Edited by constexpr
Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...