Jump to content

Some Information not showing


Go to solution Solved by Marcos,

Recommended Posts

Hi All,

I have noticed a couple of my machines are now not reporting information back from the agent to the server. Some have been installed for a while and two are now one of them is a new machine, The one that has been installed for a while isn't reporting back its IP, and one I reinstall the agent on is not reporting any hardware info but it does with software install and is running the task. It also now doesn't show the encryption panel. On the other one, everything is there apart from what CPU it has. All three of these machines are not showing on reports now either where I have selected all none mobile devices which they did show before.

image.png.e30ad2b20dfc369cb8a85b7b04d23f4b.png

image.png.6e1b6bc23b868c210fbd40fb1ee6e675.png

image.thumb.png.3c26c666e494672f1b9ba328c36837a2.png

 

All of them are reporting back the software list, are running tasks that are sent out to them and the status for the ESET agent comes back all green. Is there anything that not working on these that would cause this issue?

Link to comment
Share on other sites

  • Administrators
  • Solution

Please raise a support ticket for further investigation.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...