azehavi 0 Posted November 24, 2022 Share Posted November 24, 2022 Hello, Every now and then a pop-up window appears informing me that I'm protected by the software, how can I prevent this? Thank you Link to comment Share on other sites More sharing options...
Administrators Marcos 5,259 Posted November 24, 2022 Administrators Share Posted November 24, 2022 Please provide a screenshot of the pop-up window. Link to comment Share on other sites More sharing options...
azehavi 0 Posted November 24, 2022 Author Share Posted November 24, 2022 The message is in Hebrew Link to comment Share on other sites More sharing options...
ESET Staff constexpr 47 Posted November 24, 2022 ESET Staff Share Posted November 24, 2022 35 minutes ago, azehavi said: The message is in Hebrew Does this message appear even after restarting the PC? Link to comment Share on other sites More sharing options...
azehavi 0 Posted November 24, 2022 Author Share Posted November 24, 2022 yes Link to comment Share on other sites More sharing options...
ESET Staff Solution constexpr 47 Posted November 24, 2022 ESET Staff Solution Share Posted November 24, 2022 28 minutes ago, azehavi said: yes If it's green, you can close it for session via (X) icon, or close it for all sessions in product window > F5 > Web and email > Banking & Payment protection and disable Browser's green frame. If it's orange and still recommends restarting the PC (even after restart), please send us ELC log. Link to comment Share on other sites More sharing options...
azehavi 0 Posted November 25, 2022 Author Share Posted November 25, 2022 Thank you very much for the detailed and helpful answer Link to comment Share on other sites More sharing options...
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