Jump to content

Problem Blue Screen Descrption epfwwfp.sys Endpoint Antivirus


Recommended Posts

I have problems in some ESET Endpoint clients with Windows 10 OS, often blue screen with problem sourced from epfwwfp.sys. Is there a way to fix this problem ?
 

epfwwfp.sys.jpg

Link to comment
Share on other sites

  • Administrators

Please configure Windows to generate kernel or complete memory dumps as per https://support.eset.com/en/kb380, reboot the machine and reproduce the crash. Then compress the memory dump. Open a support ticket and and supply the dump along with logs collected with ESET Log Collector for perusal. You can also drop me a personal message with a download link to the dump and logs to get it analyzed asap. BSOD are typically caused by an outdated network card driver.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...