Michael J Levesque 0 Posted July 26, 2022 Share Posted July 26, 2022 We are trying to add a policy to allow the ScreenConnect (ConnectWise) client to run on our computers. We host the server ourselves and when a session is created it generates a custom .exe for that session that is then downloaded via browser to users computer. The application download initiates but once complete ESET quarantines the custom installer file. I am trying to figure out how to allow the installer to run via a policy on the ESET Cloud Protect portal and I haven't had any luck. Any direction would be appreciated. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,272 Posted July 26, 2022 Administrators Share Posted July 26, 2022 You can create a detection exclusion, if necessary. Have you tried it? Or did you have some issues with the exclusion? Link to comment Share on other sites More sharing options...
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