DeMichel93 1 Posted July 19, 2022 Posted July 19, 2022 Hello, I noticed many problems with updating our ESET Endpoint Antivirus clients on workstations. ESET 9.0 upgraded to 9.1 (but also earlier versions to 9.x) requires a reboot however when user does reboot his workstation via Start Menu (Traditional way) ESET won't be updated after the reboot. Reboot HAS to be performed from the ESET Endpoint window which is less then optimal. Is there any fix for that? Is that problem known?
Administrators Marcos 5,451 Posted July 19, 2022 Administrators Posted July 19, 2022 Does it work when the user clicks the Restart link in ESET's gui?
DeMichel93 1 Posted July 19, 2022 Author Posted July 19, 2022 (edited) 4 minutes ago, Marcos said: Does it work when the user clicks the Restart link in ESET's gui? Yes, that's the point, it does and it seems as it's the most reliable option to restart and update ESET. Normal reboot sometimes won't work properly. It's unfortunate because it's not the desired method to do this kind of maintenance, some users are not really tech-savvy. Edited July 19, 2022 by DeMichel93 LesRMed 1
Administrators Solution Marcos 5,451 Posted July 19, 2022 Administrators Solution Posted July 19, 2022 Just out of curiosity, does disabling fast startup make a difference? https://support.lenovo.com/gt/en/solutions/ht501793
DeMichel93 1 Posted July 19, 2022 Author Posted July 19, 2022 21 minutes ago, Marcos said: Just out of curiosity, does disabling fast startup make a difference? https://support.lenovo.com/gt/en/solutions/ht501793 I guess I will have to check it out, will come back with some results.
DeMichel93 1 Posted October 3, 2022 Author Posted October 3, 2022 Can confirm, after some time unfortunately but disabling Fast Startup on Win10/11 workstations seems to fix the issue.
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