Jump to content

macOS prevents access to certain folders - loop after installation


Recommended Posts

After installing it on an Mac i keep getting a promt for this:
macOS prevents access to certain folders for Eset Endpoint Antivirus. Allow scanning of these folders:
1. go to System Preferences > Privacy
2. grant the permission "Full Disk Access" for:
 Eset Endpoint Antivirus
Eset Real-time file system protection
3. restart ESET Endpoint Antivirus.
 
 
I Have used this installer already on other Mac with the same OS and all went fine. I granted the permission, rebooted, reinstalled, unchecked the boxes and rechecked them but the window keeps appearing. in our era webconsole it only says: "Product is installed but not running "
Screenshot is in german so i translated the Eset notification.
Any suggestions what to do now?
 
ESET Management Agent 9.0.3140.0
ESET Endpoint Antivirus 6.11.202.0
MacOS 12.4.0
 

esetMac.PNG

Link to comment
Share on other sites

  • 2 weeks later...

I have the exact same issue that has just started in the last several days. Today is the third straight day I have had to make this setting change. I have been running eset on my macs for over 8 years and have never had this happen more than once, but that is always on an install of eset to a new mac or an OS upgrade. I have not had an OS upgrade in a while. I'm on Monterey 12.4 and my eset version is 6.11.202.0

Link to comment
Share on other sites

  • Administrators
1 hour ago, Billy said:

I have the exact same issue that has just started in the last several days.

Please follow the instructions in my post above.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...