phil13

Hello, Thanks for your answer. "temporarily deactivating" sounds good. Is there any how to for thisß The only way i found with a quick google search is the possibility to uninstall Eset Inspect from clients.

Hello, we are currently testing the eset Protect cloud and the eset Inspect cloud with Eset endpoint security We need to create a temporary exclusion for one IP adress to perform vulnerability scans. I already created a policy adding the IP adress to the Zone for Windows. But this still seems to block the entire scan so i suspect i need to configure something else. While checking the Inspect cloud I tried to configure an exclusion as well and used code like the one attached. But is there any option to select all rules? So it might even include new rules? Thanks in Advance

After installing it on an Mac i keep getting a promt for this: macOS prevents access to certain folders for Eset Endpoint Antivirus. Allow scanning of these folders: 1. go to System Preferences > Privacy 2. grant the permission "Full Disk Access" for: Eset Endpoint Antivirus Eset Real-time file system protection 3. restart ESET Endpoint Antivirus. I Have used this installer already on other Mac with the same OS and all went fine. I granted the permission, rebooted, reinstalled, unchecked the boxes and rechecked them but the window keeps appearing. in our era webconsole it only says: "Product is installed but not running " Screenshot is in german so i translated the Eset notification. Any suggestions what to do now? ESET Management Agent 9.0.3140.0 ESET Endpoint Antivirus 6.11.202.0 MacOS 12.4.0

Sorry for the late answer, was absent for a few days. I Tested this with myself. If there is an potentially unwanted app i can decide (as an normal user) if i want to remove the PUA or keep it. Therefore we need an policy to automatically remove them.

Hi i´m trying to get Potentially Unwanted/Unsafe Applications removed by the policy. The only KB article i found was kb5871 which is outdated. The only option i found in the Policies is to Set Reporting and Protection both to agressiv. Is there any way to remove them by policies without switching to agressive i.e. an seperated option? Thanks in advance.

Thanks for the fast respons. This Helps!

Hi, some of my clients revieded an E-mail containing something called DOC/Fraud.AAW Trojaner. The Body of the Mail get removed. Is there any possiblity to get the info what was in the Body of this specific information? We really need it to check why the Mail was not filtered out before. Greetings.