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ESET Cloud services availability


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Posted

Hello,

Today when I tried to access our ESET INSPECT instance I was greeted with the following error: 

1992141591_CaptureESET.PNG.3ea90fe1b82263a6f9c9b4e33612af2e.PNG

This raised the question in our organization whether there is a page which provides real-time data for availability of ESET's cloud services, and if there is a way to subscribe for warnings about planned maintenance or incidents which may affect availability?

Thank you in advance!

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Posted

We are not aware of any issues with ESET INSPECT Cloud. Please provide your EIC instance ID that is found in EBA (eba.eset.com) -> Help -> About.

As for the service monitoring page providing the current status, it's being prepared and should be available soon.

Posted

Hi Marcos,

Thank you for your prompt response. I am glad to hear that there will be a way to check the availability soon. If there is some sort of notification service we can subscribe too, that would be even better.

I just tried to access the instance again and it is now working! Thank you again!

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