Jump to content

Client connection to console via DNS name

Recommended Posts

Posted (edited)

I have created a dns name and connected it to the server, so that i could use it to reach my eset protect console. And it works

But what I am trying to do is to use this dns name instead ip address to connect clients to server. 

As the nslookup on testing pc is working good and I dns name is found, also ping is working.
Instalation package is created with dns name, but after instalation computer is not connecting with server. 

Do you have any advice how can I fix this? 
Or ESET  PROTECT DNS connection is not supported? 

Edited by MichalB
Link to comment
Share on other sites

  • Administrators

Please provide:

Are you able to resolve the FQDN of the server listed in status.html on the machine?

Link to comment
Share on other sites

  • ESET Staff

Most common issue in this case is ESET PROTEC's certificate. In default configuration, it contains IP addresses and hostnames known during installation (can be seen in console as "Host"). In case this certificate does not contain hostname you are using for clients, those will reject communication.

If this is the issue, solution would be to create new PROTECT Server certificate, with newly defined hostname. If such certificate would be signed with original certificate authority, change would be transparent for clients.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...