JohnEffCee 0 Posted April 27, 2022 Share Posted April 27, 2022 Hi, I can’t scan from my printer to my MacBook Pro. The printer will scan to a Toshiba laptop and I am wondering of Nod32 needs some sort of special permission to accept a scan from the printer. Image Capture does work. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted April 27, 2022 Administrators Share Posted April 27, 2022 What ESET product do you use? You have posted in the ESET NOD32 Antivirus forum but mentioned MacBook Pro. Link to comment Share on other sites More sharing options...
JohnEffCee 0 Posted April 28, 2022 Author Share Posted April 28, 2022 Hi, The email I have confirming my licence until 02/2024 calls the product "ESET Internet Security". I am running it on a MacBook Pro using macOS Monterey 12.3. This problem has existed before the last mac upgrade though. Thank you. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,919 Posted April 28, 2022 Administrators Share Posted April 28, 2022 Still it's not clear if you have ESET CyberSecurity or ESET CyberSecurity Pro installed. The EIS license entitles you to use either one. If you have ESET CyberSecurity Pro installed and pausing the firewall doesn't make any difference, please collect logs as per the instructions at https://support.eset.com/en/kb3404, open a ticket with your local ESET distributor and supply them with the generated archive. Link to comment Share on other sites More sharing options...
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