ESET Management Agent vs computer os windows. The agent does not work

[Leo Pham 1]

Hi all
Pls help me I can not add the computer to the web console
First,  I Add client computers in ESET PROTECT with "Active Directory synchronization". But only some computers can synchronization
After that, I create all in one on the web console.
+ I set up manual setting soft but this computer. Install complete but web console can't be found.
Second,  I used a "remote deployment tool" for Eset, I can deploy some products (Product 9.0)to clients but the web console can't be found. 

 

[Marcos 5,074]

Are the clients connecting to the ESET PROTECT server correctly? Is C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html on the clients showing any issues?

[Leo Pham 1]

14 hours ago, Marcos said:

Are the clients connecting to the ESET PROTECT server correctly? Is C:\ProgramData\ESET\RemoteAdministrator\Agent\EraAgentApplicationData\Logs\status.html on the clients showing any issues?

I send a status log for you pls help me check. thank you.