Johannes_ 0 Posted February 7, 2022 Share Posted February 7, 2022 Hello, i have a problem with the loading time of the webconsole, when i am trying to click through my static groups. The following image shows the loading circle. It takes 1-3 mins to load the entire groups/computers. At the moment i have registered about 300 hosts. The eset server is running on my debian 10 server "A" and the webconsole is running on my debian 10 server "B". Both servers have 4Gb of Memory. On the webconsole server "B" i am running tomcat9. The database is running on a different windows database server. Every server is connected with a 1Gig Ethernet Connection to each other. Do i need to increase the memory of the tomact9 or where is this loading time coming from? Best regards Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 434 Posted February 7, 2022 ESET Staff Share Posted February 7, 2022 I am adding @MartinK as he might be the best one to suggest relevant action steps. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted February 7, 2022 Administrators Share Posted February 7, 2022 While waiting for @MartinK to chime in, what is the average traffic between the ESET PROTECT server and the database server? Couldn't this be the bottleneck? Link to comment Share on other sites More sharing options...
Johannes_ 0 Posted February 8, 2022 Author Share Posted February 8, 2022 The traffic between the ESET Servers and the database server is very very low. I have captured the traffic via tshark and within 1 min it sends less then 2000 packages. The network connection to each server should not be the problem. I still think that the tomcat9's memory is limited. But i don't know how to increase it for the webconsole. Link to comment Share on other sites More sharing options...
Johannes_ 0 Posted February 14, 2022 Author Share Posted February 14, 2022 (edited) Any new ideas @Marcos? Edited February 14, 2022 by Johannes_ Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted February 14, 2022 Administrators Share Posted February 14, 2022 This will need to be investigated by developers, therefore please open a support ticket with your local ESET distributor. Link to comment Share on other sites More sharing options...
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