RAKTAPAYA 1 Posted January 27, 2022 Share Posted January 27, 2022 One of my client bought NOD32 Antivirus in Nepal and activate in Nepal and after few days he went to India for study where he connected his device in internet in India and after that his license got deactivated. Now the problem is he has returned to Nepal and his original license is not working. pls guide me to solve this issue. Please be informed that his expiry date is still left. Link to comment Share on other sites More sharing options...
Administrators Marcos 4,918 Posted January 27, 2022 Administrators Share Posted January 27, 2022 Please contact the issuer of the license. Next time we kindly ask you to provide the public license ID (XXX-XXX-XXX) to identify the license. Link to comment Share on other sites More sharing options...
RAKTAPAYA 1 Posted January 27, 2022 Author Share Posted January 27, 2022 This client happens to uninstall the eset for trying to reinstall again so couldn't get license id. Link to comment Share on other sites More sharing options...
itman 1,628 Posted January 27, 2022 Share Posted January 27, 2022 2 hours ago, RAKTAPAYA said: This client happens to uninstall the eset for trying to reinstall again so couldn't get license id. He should have received an e-mail acknowledgement from Eset or the vendor the license was purchased from. This acknowledge will contain both the license key and license ID @Marcosrequested. Link to comment Share on other sites More sharing options...
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