Piemarblue 0 Posted December 30, 2021 Share Posted December 30, 2021 When launching my RBC on-line web page (from Google Chrome on my PC - Windows 10), the ESET Banking & payment protection window comes up and after trying to load the RBC app for a few seconds, the following message comes up :"The secured browser could not be started Associated error code: 0x847695d5" I've been searching the ESET on-line help site to no avail! Can anyone help with the issue please? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,152 Posted December 31, 2021 Administrators Share Posted December 31, 2021 What default browser / version do you use and what is the url that you are attempting to open in a secure browser? Please carry on as follows: - enable advanced logging under Help and support -> Technical support - reproduce the issue - disable logging - collect logs with ESET Log Collector and provide the generated archive with logs. Link to comment Share on other sites More sharing options...
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