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Unable to find ESET Endpoint Security licenses in MSP Administrator


Ryl

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Can't seem to find ESET Endpoint Security anymore within ESET MSP Administrator. Can only see ESET PROTECT.

Is ESET Endpoint Security no longer available to purchase as a license and which ESET PROTECT version is the closest?

We also use a script to install ESET Endpoint Security with the parameter INSTALL -product EES, what is the product acronym for the above?

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  • ESET Staff

Hello, 

I would need more details, about your MSP account to check whether the product is available for you. 

It might be hidden, as we have adjusted the ordering. Also, if your customer already has ESET Endpoint Security (trial / full) you can´t order it anymore. 

However, the right item for you to order would be "ESET PROTECT Entry On-Prem", which is priced on the same level as ESET Endpoint Security.  Also, for the future, we will most likely remove all the standalone product SKUs / orderable items, as ordering the appropriate PROTECT tier should be the way to go. 

It´s listed here: 

all products.jpg

Edited by MichalJ
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