Webcam protection causes problems with Horizon

[JoeBie 0]

Hello,

I work in the home office and use Horizon for this. There I work on PowerApps with camera use. Strangely enough, I recently had to deactivate the webcam protection so that the webcam works in PowerApps via Horizon. If the webcam protection is active, the camera will not work in PowerApps.

However, ESET does not ask whether the camera should be allowed or blocked access.

I am using ESET Internet Security 15.0.18.0.

Best regards

JoeBie

[Marcos 5,074]

Please raise a support ticket since the issue will need to be investigated.

[GreenLantern 0]

Unfortunately this is not fixed with 15.0.21.0, so no support ticket was issued? Is there a way to see these tickets? Nevertheless, I sent a message to support (#00280616).

[Marcos 5,074]

It seems that a ticket re. this issue was created just today so obviously it cannot be fixed in v15.0.21 which was released yesterday. Technical support personnel should follow up on the ticket soon.