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Scanner Exclusions

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We are running into some issues with Exclusions and are hoping to gain some more information on the expected behaviors.  We have some directories set as exclusions under Detection Engine > Exclusions.  This seems to correctly exclude these paths from the Real Time Scanner.  The issue we run into is that the other scanners, On-Demand, Idle, Startup often alert on objects inside these folders.  

Could someone explain if this is expected behavior?  If so how do we exclude directories from ALL scanners?  

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On 10/25/2021 at 8:38 AM, Marcos said:

Please provide logs collected with ESET Log Collector so that we can check your ESET configuration as well as the detection log.

How should i provide the logs.  Even 1 day of logs is over 200mb

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  • Administrators

You can upload the generated archive to OneDrive, DropBox, etc. and drop me personal message with a download link.

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