sk3y0n3 0 Posted October 25, 2021 Share Posted October 25, 2021 We are running into some issues with Exclusions and are hoping to gain some more information on the expected behaviors. We have some directories set as exclusions under Detection Engine > Exclusions. This seems to correctly exclude these paths from the Real Time Scanner. The issue we run into is that the other scanners, On-Demand, Idle, Startup often alert on objects inside these folders. Could someone explain if this is expected behavior? If so how do we exclude directories from ALL scanners? Link to comment Share on other sites More sharing options...
Administrators Marcos 5,189 Posted October 25, 2021 Administrators Share Posted October 25, 2021 Please provide logs collected with ESET Log Collector so that we can check your ESET configuration as well as the detection log. Link to comment Share on other sites More sharing options...
sk3y0n3 0 Posted October 27, 2021 Author Share Posted October 27, 2021 On 10/25/2021 at 8:38 AM, Marcos said: Please provide logs collected with ESET Log Collector so that we can check your ESET configuration as well as the detection log. How should i provide the logs. Even 1 day of logs is over 200mb Link to comment Share on other sites More sharing options...
Administrators Marcos 5,189 Posted October 27, 2021 Administrators Share Posted October 27, 2021 You can upload the generated archive to OneDrive, DropBox, etc. and drop me personal message with a download link. Link to comment Share on other sites More sharing options...
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