ESET livegrid

[Guest maria]

Prečo ESET Livegrid nie je dostupny a detekcne jadro je neaktualne? a aktualikzacia modulov zlyhala. Čo treba urobiť?

Machine translation:

Why is ESET Livegrid not available and the detection engine is out of date? and module update failed. What needs to be done?

Edited October 10, 2021 by Marcos
Machine translation added

[Marcos 5,074]

Please adhere to this quick questions forum rules and post in English or sign up for the ESET forum which will entitle you to post also it the Slovak subforum https://forum.eset.com/forum/74-eset-nod32-antivirus-eset-internet-security-a-eset-smart-security-premium/ in Slovak.

2, Post in English. If you don't speak English, use a machine translator.

We'll need you to:
- enable advanced logging under Help and support -> Technical support
- run update to reproduce the error
- stop logging
- collect logs with ESET Log Collector and upload the generated archive here.