RajSingh 0 Posted June 7, 2021 Share Posted June 7, 2021 I have version 13.2.16.0 and the latest version is 14.1.19.0 The program has been saying that there is an update for about a month now. It won't update. I get the "do you want to allow the program to make changes to the computer" window. I click yes and then it starts all over again saying there is an update available. This is happening on only one out 6 or 8 licenses that I have, but it is very frustrating. Link to comment Share on other sites More sharing options...
RajSingh 0 Posted June 7, 2021 Author Share Posted June 7, 2021 It is like the sign in process to post to this forum. Round and round: you didn't pass the security requirements. I think I have wasted enough time with eset. Link to comment Share on other sites More sharing options...
Administrators Marcos 5,242 Posted June 7, 2021 Administrators Share Posted June 7, 2021 Does uninstalling ESET and installing the latest v14 from scratch work? Please provide logs collected with ESET Log Collector from a troublesome machine. Link to comment Share on other sites More sharing options...
Most Valued Members peteyt 396 Posted June 7, 2021 Most Valued Members Share Posted June 7, 2021 7 hours ago, RajSingh said: I have version 13.2.16.0 and the latest version is 14.1.19.0 The program has been saying that there is an update for about a month now. It won't update. I get the "do you want to allow the program to make changes to the computer" window. I click yes and then it starts all over again saying there is an update available. This is happening on only one out 6 or 8 licenses that I have, but it is very frustrating. Like Marcos said you can try and uninstall and reinstall from a freshly downloaded version. You can also backup any settings and restore them later. Link to comment Share on other sites More sharing options...
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