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Cloud repository problem?


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We're using ESET Protect Cloud AV and File Security for Windows Servers (3AK-ACH-MEN). I've had an issue trying to run the AIO installer on two servers yesterday and now a PC today. When the new File Security was announced yesterday, I created a new AIO installer (maybe didn't need to do that) and tried to run it on two different servers, but kept getting the attached error. Today, I'm setting up a new PC and using the AIO installer I've been using since we moved to the cloud version. I'm getting the same message at the same point in the install. This comes up almost immediately after clicking Continue on the Install Components screen. 

 

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I found this entry in the Logs collected on the PC that I think is the issue - 
HTTP Request to "repository.eset.com/v1/com/eset/apps/business/eea/windows//manifest.erm" opened with status=20011 and response=404

 

Logs attached

ELC_logs.zip

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Could you create an AiO installer and try again? It worked for me.

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I've got a confirmation that there should be no issues any more. It seems it sometimes worked and sometimes not; the cause is being investigated. We apologize for the inconvenience.

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