Jump to content

nexus.officeapps.live.com


Kings30
 Share

Go to solution Solved by Marcos,

Recommended Posts

Hi,

Whenever I open office application such as word, excel, powerpoint, etc. Eset showing notification "the certificate of this server (nexus.officeapps.live.com) has been marked by as untrustworthy and the connection is not safe.

Is this virus? i google this url by it seems it is under microsoft.

Link to comment
Share on other sites

  • Administrators

Please carry on as follows:

- in the advanced setup -> tools -> diagnostics enable advanced protocol filtering logging
- reproduce the warning
- disable logging
- collect logs with ESET Log Collector and upload the generated archive here.

Link to comment
Share on other sites

  • Administrators

CERT_TRUST_IS_UNTRUSTED_ROOT and CERT_TRUST_IS_PARTIAL_CHAIN is reported.

The certificate is signed by Fortinet which performs SSL inspection in your network but a valid root cert. is not installed on the client to establish trust.

image.png

Link to comment
Share on other sites

  • Administrators
  • Solution

You must import the Fortigate root certificate to clients' trusted root CA cert. store or avoid SSL filtering by Fortigate.

The root CA can be downloaded as per https://docs.fortinet.com/document/fortigate/6.0.0/cookbook/874405/downloading-the-certificate

Link to comment
Share on other sites

Hi. Thanks. It seems to be working fine now. No Eset notifications regarding nexus.officeapps.live.com since the import of the Fortigate root certificate to clients' trusted root CA cert. store.

Link to comment
Share on other sites

Guest
This topic is now closed to further replies.
 Share

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...