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Web & Email protection not loading, macOS 11.x blocking them even after approved

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Cyber Security 6.10.460.1 the real time system extension loads fine but not the Web and Email system extension.  I did notice that it is missing from the staged extensions (where macOS 11.x loads them from).  Is there a way to force macOS to load it (I approved it back in November 2020, and reinstall does not work).  Do I need to copy the  Web and Email system extension to the stated extension folder and run a terminal command?

It started for me in December 2020 a month after people report it here in the form.

Updated to macOS 11.2 yesterday and still blocked.

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  • 4 weeks later...
  • Solution

Looks to be fixed (tho the proxy has trouble connoting until you click protocol checking, so there might be a delay of no internet connection for a bit) with an ESET update


ESET Cyber Security Version 6.10.600.0

  • Added: Missing Firewall feature compatible with macOS 11 Big Sur
  • Fixed: Internet connection slowdown when Web and Email Protection is ON
  • Fixed: macOS update problem when Web and Email Protection is ON
  • Various minor updates and fixes that improve overall product stability and security


Also macOS 11.2.2 has been released. 


Edited by Chas4
Adding macOS update info
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