tmuster2k 22 Posted June 24, 2014 Share Posted June 24, 2014 Have a client of mine who cannot re-classify any message into the SPAM folder. The item will just sit in the INBOX and have confirmed that ESET Anti-spam for outlook is checked in advanced setup. Also tried to blacklist and nothing shows up in the BLACKLIST section for ESET. Confirmed that the ESET Add-on is located properly in the Ad-ons section in OUTLOOK 2010. Confirmed that the correct Folder name does show up in advanced setup as well in the section "Anti-spam protection" RDP'd into his other Windows 7 machine and that one works fine and right when you click on "Reclassify as Spam" it goes right into the SPAM folder for Outlook. I even exported and imported this file into his Windows 7 machine that is not working and same issue. Also did full 2289 and manual removal of all eset remnants and - Installed ESET Smart Security again. re-imported config file from working computer and same issue. Link to comment Share on other sites More sharing options...
Arakasi 549 Posted June 25, 2014 Share Posted June 25, 2014 Hello, So we know another machine is working ! Have you tried testing under a different profile ? See if you receive the same issue under a new one and let us know the results. Link to comment Share on other sites More sharing options...
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