pashaz03 0 Posted September 17, 2020 Share Posted September 17, 2020 Dear Support Team, I purchased my license for 3 PCs many years ago, I suppose it was an online purchase from the Russian market. It used to update successfully every 2 years. Unfortunately, I have failed with the recent license update purchased a couple of weeks ago. The error code is ACT.33. My ID seems to be EAV-0101763782 (I cannot tell you the purchased license ID here). Thanks in advance! Pavel Link to comment Share on other sites More sharing options...
Administrators Marcos 5,074 Posted September 17, 2020 Administrators Share Posted September 17, 2020 The license with the public ID 33C-WU8-4N8 was purchased in Russia and the license is restricted to the Russian region. If you are not from Russia, please contact the seller for a resolution. Link to comment Share on other sites More sharing options...
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