Dear Support Team,
I purchased my license for 3 PCs many years ago, I suppose it was an online purchase from the Russian market. It used to update successfully every 2 years. Unfortunately, I have failed with the recent license update purchased a couple of weeks ago. The error code is ACT.33. My ID seems to be EAV-0101763782 (I cannot tell you the purchased license ID here).
Thanks in advance!
Pavel